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TravelTime API
ArcGIS plugin
QGIS plugin
Alteryx plugin

Usage Limitsanchor icon

Depending on which plan you are on, there are various limits that apply when using the API.

Details of what these limits are and how they differ by plan are listed below.

Credits Per Minute (CPM)anchor icon

Credits per Minute (CPM) limit determines how quickly you can make requests to the API.

Once this limit has been reached, any further requests will result in a HTTP 429 Too Many Requests response from the API. The limit will then reset in the subsequent minute, but unsuccessful requests will not be queued or automatically retried.

The maximum CPM by plan is detailed in the table below.

PlanCPM
Free10
PAYG30
Lite60
Rise120
Scale240
EnterpriseBespoke

Details of what constitutes a Credit can be found here.

Elements Per Requestanchor icon

This limit only applies to the Travel Time Matrix (Time Filter) endpoint.

An Element is defined as a single result in a matrix - i.e an individual travel time.

The maximum Elements Per Request by plan is detailed in the table below.

PlanElements per Request
Free100
PAYG100
Lite2000
Rise2000
Scale5000
EnterpriseBespoke

Travel Timeanchor icon

This limit applies to the Isochrone (Time Map) endpoint and the Travel Time Matrix (Time Filter) endpoint.

The maximum travel time by plan is detailed in the table below.

PlanTravel Time (hours)
Free1
PAYG4
Lite4
Rise4
Scale4
EnterpriseBespoke

Level of Detailanchor icon

This limit only applies to the Isochrone (Time Map) endpoint.

It determines what values are permissible for the level_of_detail parameter, and applies both to the simple type (lowest to highest) and the simple_numeric type (-20 to 2).

The maximum level of detail by plan is detailed in the table below.

PlanLevel of detail
FreeMedium (0)
PAYGMedium (0)
LiteMedium (0)
RiseMedium (0)
ScaleMedium (0)
EnterpriseHighest (2)