Usage limits
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Depending on which plan you are on, and the endpoint you are using, there are various limits that apply when using the API.

Details of these limits are listed below.

Concurrency
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Basic (free) keys are currently limited to 120 hits per minute (HPM). A hit is 1 isochrone, 1 route, 1 H3 request, 1 geohash request, or 1 matrix search. Destinations are never counted, and geocoding, map tiles and Data API requests are never counted.

Production licences have the HPM specified in your Order. Uncapped plans are available.

Travel time
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The maximum travel time by endpoint is detailed in the table below.

EndpointTravel time (hours)
Isochrone4*
Isochrone (Fast)3
Routes12
Travel Time Matrix4*
Travel Time Matrix (Fast)3
Travel Time Matrix (Protobuf)3
H310†
H3 (Fast)3†
H3 (Protobuf)3†
Geohash10†
Geohash (Fast)3†
Geohash (Protobuf)3†

*Higher travel time limits are available on Production licences.

†Further restricted at higher resolution levels — see the limits table on each endpoint's reference page.

Level of detail
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This limit only applies to the Isochrone (Time Map) and the Isochrone Fast (Time Map Fast) endpoints.

It determines what values are permissible for the level_of_detail parameter, and applies both to the simple type (lowest to highest) and the simple_numeric type (-20 to 2).

The maximum level_of_detail by plan is detailed in the table below.

PlanLevel of detail
BasicMedium (0)
ProductionUp to Highest (2)