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TravelTime API
Overview
Developer Tools
Database Plugins
TravelTime API
SDK
TravelTime API
Isochrone API
JSON
Distance Map API
TravelTime API
Travel Time Matrix API
JSON
Travel Time Matrix API
Protocol Buffers
TravelTime API
Routes API
JSON
Geocoding API
Additional API Reference
Error Handling
TravelTime API
ArcGIS plugin
QGIS plugin
Alteryx plugin
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Error Codesanchor icon

Error CodeHttp StatusDescription
1500 Internal Server ErrorWe are having issues with our servers right now. Please contact us if you keep seeing this to help resolve the issue.
2422 Unprocessable EntityThe provided json body has the correct syntax, but didn’t pass request validation. More information is available in additional_info attribute.
3400 Bad RequestWe were unable to parse the provided json body due to invalid syntax.
4415 Unsupported Media TypeExpected content-type of application/json.
5401 UnauthorizedApplication Id was not set, specify it in X-Application-Id header.
6401 UnauthorizedApi Key was not set, specify it in X-Api-Key header.
7401 UnauthorizedApplication Id must not be empty and contain only alphanumeric characters.
8401 UnauthorizedApi Key must not be empty and contain only alphanumeric characters.
9429 Too Many RequestsYou have exceeded your request limit.
10401 UnauthorizedApplication Id or Api Key is invalid.
11503 Service UnavailableService is temporarily unavailable, try again shortly.
12504 Gateway TimeoutOur servers have timed out while processing your request. If the problem persists, you can try splitting the current request into multiple smaller requests.
13422 Unprocessable EntityWe do not have the fare data for this region. Fares are only supported in Great Britain. More information is available in additional_info attribute.
14422 Unprocessable EntityWe do not have the postcode data for this region. Postcodes are only supported in the UK.
15422 Unprocessable EntityWe do not have public transport data for the region at the time you have specified, try a more recent date. More information is available in additional_info attribute.
16422 Unprocessable EntityWe do not support searches in the given area. Make sure that all points for a search are in the same country. More information is available in additional_info attribute.
17422 Unprocessable EntityWe couldn’t start the search at the given point. Please make sure you are not attempting to start a search from a lake, river, etc. More information is available in additional_info attribute.
19406 Not AcceptableUnsupported content type was specified in the Accept header. More information is available in additional_info attribute.
20404 Not FoundThe requested resource could not be found.
21413 Request Entity too LargeRequest body is too large, maximum allowed size is 100KB.
22422 Unprocessable EntityWe do not have public transport data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
23422 Unprocessable EntityWe do not have driving data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
24422 Unprocessable EntityWe do not have public transport data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
25400 Bad RequestThe GET request did not pass request validation. More information is available in additional_info attribute.
26401 UnauthorizedThis account is limited to maximum level of detail setting of medium (0). Please contact sales@traveltime.com to upgrade your account or use a lower level of detail setting.
27422 Unprocessable EntityWe do not have cycling data for the region for the time-filter/fast endpoint. Try using the regular time-filter endpoint. More information is available in additional_info attribute.
33400 Bad RequestRequested point is outside of supported area. Make sure that it is on land.

Protocol Buffers API Error Codesanchor icon

Error NumberError Type
0UNKNOWN
1ONE_TO_MANY_MUST_NOT_BE_NULL
2SOURCE_MUST_NOT_BE_NULL
3TRANSPORTATION_MUST_NOT_BE_NULL
4SOURCE_NOT_IN_GEOMETRY
5UNRECOGNIZED_TRANSPORTATION_MODE
6TRAVEL_TIME_LIMIT_TOO_LOW
7TRAVEL_TIME_LIMIT_TOO_HIGH
8AUTH_ERROR_NO_USER_ID
9SERVICE_MISMATCH_WRONG_TRANSPORTATION_MODE
10SOURCE_OUT_OF_REACH
11INTERLEAVED_DELTAS_INVALID_COORDINATE_PAIRS
12DISTANCE_PROPERTY_NOT_SUPPORTED